Question 1

What types of custom signage do you offer?

Accepted Answer

We offer a variety of custom signs, including personalised campervan pitch markers with stakes, "Parking £100 Per Day" warning signs with stakes, and customisable lawn signs for house names, numbers, or addresses with stakes. We also provide personalised signs for businesses like food stands, allowing you to tailor the wording, include arrows, icons, or your logo. Additionally, we sell custom vinyl lettering and funny kitchen-themed hanging signs made from aluminium.

Question 2

What are the material options for your signs?

Accepted Answer

Our signs are made from durable, weatherproof materials suitable for outdoor use. Options include weatherproof 3mm PVC, Premium Grade 3mm Foamalux Ultra, and Premium 3mm Aluminium Composite. Vinyl lettering is made from high-quality, self-adhesive vinyl that is weatherproof and UV-stable. Kitchen hanging signs are made from 3mm thick aluminium with a rustic weathered look.

Question 3

What sizes are available for the lawn signs with stakes?

Accepted Answer

For lawn signs that include a stake, the sign itself is typically available in two sizes: 15x20cm and 20x30cm. The included aluminium ground stake is 30cm long. Other signs, like the "Boiler Room" sign, offer a wider range of sizes including 15cm x 20cm, 20cm x 30cm, and 30cm x 40cm, with options for different materials beyond those with stakes.

Question 4

How do I order custom vinyl lettering?

Accepted Answer

To order custom vinyl lettering, count the total number of letters (excluding spaces and punctuation) and purchase that exact quantity. If your lettering needs to fit within a specific area or maximum length, be sure to include these details in the personalisation box or contact us directly so we can size your design accordingly.

Question 5

What is "pre-spaced letters" for vinyl lettering?

Accepted Answer

"Pre-spaced letters" means that each individual letter is cut out and arranged in the layout you've specified. Application paper is then placed over the design. This allows you to lift and apply the entire piece of lettering as one unit, making installation simple and clean.

Question 6

Can I use the vinyl lettering outdoors?

Accepted Answer

Yes, our custom vinyl lettering is made from durable, long-life, and UV-stabilised vinyl, making it suitable for both indoor and outdoor use and designed to last 5+ years outdoors.

Question 7

Can I request a specific font or custom size for vinyl lettering?

Accepted Answer

Absolutely! The default font is Arial Bold, but we have access to over 2 million fonts and will do our best to match your preference if you send it to us. We can also produce vinyl lettering in most custom dimensions; just get in touch to discuss your specific needs.

Question 8

What is your return policy for custom items?

Accepted Answer

Due to the personalised nature of our products, especially custom text and designs, we generally do not accept returns for errors caused by the customer, such as incorrect spelling, sizing, or color choices provided during the order. Returns are only accepted if the item arrives damaged or if we have made an error in fulfilling your order based on the information provided. Please double-check all custom details before placing your order.

Question 9

When will I receive my item?

Accepted Answer

Upon receiving your order and confirming payment, you will promptly receive an email order confirmation. Your items will be manufactured and dispatched within 2 working days, with most orders processed within 48 hours and often on the same day.
​

Question 10

What should I do if my item arrives damaged?

Accepted Answer

We facilitate returns for damaged items, assuring a full refund, encompassing delivery charges upon the return of the goods. Please note that custom prints cannot be returned in cases of customer error. Your satisfaction is our priority.